Refund policy

Return Policy

We accept eligible returns within 14 days of delivery.

  • Method: Customer provides the return shipping label and must retain tracking as proof of return.

  • Condition: Items must be unused, in original condition, with all tags/packaging.

  • Refund type: Store credit or exchange. Original shipping is non-refundable.

  • Restocking fee: 20% 

How to start a return: Email melissah@merryavriett.com for authorization before sending anything back. Returns sent without approval will not be accepted.

Damages & Issues

Inspect your order upon delivery and email melissah@merryavriett.com within 14 days if an item is defective, damaged, or incorrect so we can evaluate and make it right.

Exceptions / Non-Returnable Items

  • Final sale/discounted items

  • Gift cards

  • Custom/personalized items

  • Perishables (e.g., food, flowers, plants)

  • Personal care/beauty items

  • Hazardous materials, flammable liquids, or gases

  • Freight/oversized items once shipped

Exchanges

For fastest service, place a new order and initiate a return for store credit on the original item.